Frequently Asked Questions
Does Clean X cleaning remove stains from carpet or sofa?
Yes, because we use a combination of shampoo and steam, we can remove most stains. Nevertheless, some stains that went deep in the fabrics might not completely disappear.
Do you have experience with corporate accounts or BPOs?
Yes, we do. We have an extensive experience dealing with BPOs, restaurants, malls, store, condominiums, schools, casinos, hotels and hospitals. Let us know if you need more information about that.
What kind of disinfection do you provide?
Before we expand on disinfection, it must be understood that prior to this step, the surface must have been cleaned first. In our cleaning, we usually include steam cleaning. This will kill germs to an acceptable level which will make the surface sanitized. Our disinfection process includes, on top of cleaning and sanitizing, spraying the surface with hospital grade disinfectant and/or fogging with a disinfectant solution. Finally, if necessary, we can add a Ultraviolet (UV) light treatment of the room to make the surface sterilized. To summarize, our service offering includes different steps such as cleaning, sanitizing, disinfecting and sterilizing. Our methods are recommended by the American Center for Disease Control (CDC) and by the Philippine Department of Health (DOH)
What are your rates?
Our rates depends of the service and area we need to clean. We will give you options depending on your goals and budget. The best way for us to give you the perfect rate for you is by contacting us via our email: clark@cleanx.ph or call 0916 593 9000 for a quotation. You can also contact us via the "Contact Us" page of this website and drop us a message.
How long does the cleaning take?
It definitely depends of the area to be clean and what kind of cleaning you are looking for. For instance, carpet, sofa and chairs cleaning might take a little bit longer because of the drying process taking place after the cleaning. For an estimate of the length of the cleaning, please contact us.
What are the qualifications of your employees?
We have set-up checklists and procedures that would offer the best cleaning services in the Philippines. We train our employees based on those procedures and regularly evaluate their performance. In case you have a feedback about our staff, please let us know so we could correct our procedures.
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